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Healthcare Systems Analyst

Location: San Francisco, CA

Full-Time


SUMMARY: The Systems Analyst supports computer systems and users to increase operating efficiencies, enhance performance and improve access to information for planning and decision-making purposes.


ESSENTIAL FUNCTIONS:

 • Analyze workflows and procedures by comparing and contrasting current process flows and business practices and make recommendations for improved procedures.

• Works with various personnel to streamline and automate business systems and processes.

• Makes recommendations for the design of new or modification of existing systems and databases to meet changing demands in conjunction with the Network Manager.

• Provides Help Desk support for internal applications, including but not limited to Accounting, Billing and Resident Management, Clinical, and Human Resources software.

• Maintains database files and tables used in the business functions such as accounting, billing, human resources and medical records including installation of patches/fixes provided by software application vendor in accordance with internal change control processes.

• Develops custom reports used for managing the daily activities and yearly reporting requirements of the organization.

• Demonstrated success managing internal and external relationships with users, collecting their input and organizing and prioritizing to result in predictable outcomes.

• Analyze and test programs to increase operating efficiencies or enhance performance of the organization.

• Develop, design, test and implement small to medium size software projects working closely with various departments and users within COMPANY.

• Document system design specifications, test plans, and production support procedures for software and systems already in place or in the planning and implementation stages.

• Performs other duties as assigned.

 


KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED TO PERFORM ESSENTIAL
JOB FUNCTIONS:
Knowledge and experience with software including:

• Microsoft Windows Server 2000/2003/.Net

• Microsoft SQL Server 2000

• C/C++, HTML desirable

• Crystal Reports

• Microsoft XP Office Suite (Word, Excel, PowerPoint, Outlook, Access)

• Microsoft Internet Explorer

• Microsoft IIS

• Clinical Software Applications

• MAS500, Yardi, FRx Forecaster, property management experience desired

 
Demonstrated experience, understanding and competence in coding, testing and implementing computer programs, databases, or operating system procedures using MSSQL including the use of reporting tools with emphasis in Clinical Software Applications. Problem solving, analysis, research and troubleshooting ability in a technical environment to diagnose, correct and test issues and support end users. Proficient verbal and written English communication skills. Strong interpersonal skills to maintain harmonious work environment. Ability to work well independently and as a team member. Ability to understand and document business requirements and to translate these requirements to logical system solutions. Aptitude for understanding business applications from a functional viewpoint. Understanding of finance and business relationships and confidentiality principles and adherence to those principles. Foresight and ability to anticipate customer and business needs. Ability to manage multiple projects, set priorities and meet deadlines. Physical skills and ability to perform work that requires continual sitting, walking, stooping, bending and lifting up to 40 pounds.
QUALIFICATIONS:
Bachelor’s degree required with emphasis in computer science, management information systems or math. A minimum of five years experience in information technology including three or more years involving systems development. California driver license, proof of insurance, clean driving record, and ability to travel to multiple locations in the Bay Area.
SUPERVISORY RESPONSIBILITY: None.

 

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